Your questions, answered.
What agencies ask before their trial.
Is it only for mother agencies?
It is built for them first. Any agency that places its models with agencies abroad will find its work in it.
Can I try it?
Yes: fourteen days with every feature, after a short conversation that confirms you are an agency.
Why can't I sign up alone?
Every agency is confirmed first: your models' data deserves to be among agencies only.
How long is the set-up?
About five minutes: your agency, who signs, your commission, your website, then your team.
Do I need Gmail?
Mailings leave from your own Gmail; you connect it during the set-up or later. Everything else works without it.
Can you import my files?
Yes, as a paid service: send us your spreadsheet of models or agencies.
What happens at the end of the trial?
The plan you chose starts. Without one, your CRM becomes read-only — nothing is deleted.
Who sees my data?
Your members, by the rights you give them. We look only to help you, and every access is written in a journal your Owner reads.
How do I reach support?
Write to support@materhive.com — a person answers, no tickets.
Which languages?
English, French, German, Spanish, Italian, Polish, Portuguese and Russian, chosen by each member.
Your agency, set up in five minutes.
A person reads every request, usually within a day. Fourteen days with every feature, then the plan you choose.